Terms and Conditions
Please read carefully.
Restore Spine & Wellness
Effective Date: October 7, 2026
Website: restorespineandwellness.com
Contact: mequon@restorespineandwellness.com
These Terms and Conditions (“Terms”) govern your access to and use of the Restore Spine & Wellness website, online resources, membership areas, educational materials, and related online services.
By accessing or using this website, you acknowledge that you have read, understood, and agree to these Terms.
If you do not agree with these Terms, please discontinue use of the website.
1. ABOUT RESTORE SPINE & WELLNESS
Restore Spine & Wellness is a health and wellness practice providing services that may include chiropractic care, health consultations, laboratory testing, X-rays, nutritional and supplement recommendations, acupuncture, IV therapy, red light therapy, and other health and wellness services.
Our website provides information about our practice, services, providers, educational resources, events, products, and other health and wellness topics.
These Terms apply primarily to your use of our website and online resources. Individual healthcare services may be subject to additional patient agreements, informed consent documents, financial policies, privacy notices, or other terms provided by Restore Spine & Wellness.
2. WEBSITE INFORMATION IS FOR EDUCATIONAL PURPOSES
Information provided through restorespineandwellness.com, including articles, videos, graphics, handouts, newsletters, membership content, social media content, supplement information, recipes, health recommendations, and other materials, is intended for general informational and educational purposes.
Website information is not intended to be a substitute for individualized medical advice, diagnosis, examination, or treatment from an appropriately licensed healthcare professional.
Health information should always be evaluated in the context of an individual's medical history, medications, laboratory findings, physical examination, and other relevant circumstances.
3. NO PROVIDER-PATIENT RELATIONSHIP CREATED BY WEBSITE USE
Simply accessing this website, submitting a contact form, subscribing to communications, viewing educational materials, or communicating with Restore Spine & Wellness electronically does not by itself establish a doctor-patient, chiropractor-patient, or other healthcare provider-patient relationship.
A provider-patient relationship is established only when appropriate professional requirements have been satisfied and Restore Spine & Wellness has agreed to provide healthcare services to you.
4. MEDICAL EMERGENCIES
The Restore Spine & Wellness website, email accounts, contact forms, social media accounts, and other electronic communication methods should not be used for medical emergencies.
If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.
Do not rely on an email, website form, social media message, or other electronic communication for urgent medical care.
5. INDIVIDUAL RESULTS MAY VARY
Every person is different, and individual responses to healthcare services, chiropractic care, nutrition, supplements, exercise, lifestyle modifications, testing, or other wellness interventions may vary.
Restore Spine & Wellness does not guarantee any specific health outcome or result from information presented on this website or from any particular service, product, program, supplement, or wellness approach.
Testimonials, case examples, patient experiences, and other results presented on our website or social media reflect individual experiences and should not be interpreted as guarantees that another person will experience the same or similar results.
6. SUPPLEMENTS AND NUTRITIONAL INFORMATION
Information concerning vitamins, minerals, herbs, nutritional supplements, foods, diets, or other wellness products is provided for educational purposes and should not automatically be interpreted as a recommendation for every individual.
Supplements and nutritional products can interact with medications, health conditions, pregnancy, surgical procedures, and other treatments.
You should consult an appropriately qualified healthcare professional before beginning or substantially changing a supplement, nutritional, or wellness program, particularly if you:
Take prescription medications;
Have a diagnosed medical condition;
Are pregnant or breastfeeding;
Are preparing for surgery;
Have allergies or sensitivities; or
Are receiving treatment from another healthcare professional.
Statements concerning dietary supplements may not have been evaluated by the U.S. Food and Drug Administration. Dietary supplements are not intended to diagnose, treat, cure, or prevent disease unless otherwise permitted by applicable law.
7. LABORATORY AND HEALTH TESTING
Restore Spine & Wellness may provide information regarding laboratory testing, functional testing, blood testing, stool testing, hormone testing, thyroid testing, cardiovascular testing, food sensitivity testing, and other diagnostic or wellness assessments.
The availability, appropriateness, interpretation, and clinical significance of testing varies by individual.
Information presented on this website regarding laboratory testing should not be used to independently diagnose or treat a medical condition.
Testing services may be performed by third-party laboratories. Those laboratories may maintain separate terms, policies, fees, privacy practices, specimen requirements, and procedures.
8. APPOINTMENTS AND ONLINE SCHEDULING
Appointment requests submitted through our website or a third-party scheduling service are subject to availability and confirmation.
Submitting an appointment request does not guarantee that an appointment has been scheduled until confirmation is provided by Restore Spine & Wellness or the applicable scheduling system.
Restore Spine & Wellness may reschedule or cancel appointments when reasonably necessary.
Individual appointment cancellation, no-show, payment, or rescheduling policies may be communicated separately and are incorporated into these Terms when applicable.
9. PRODUCTS, SUPPLEMENTS AND TEST KITS
Restore Spine & Wellness may offer supplements, wellness products, laboratory test kits, or other products for purchase.
Product availability, pricing, packaging, formulations, and specifications may change without notice.
We make reasonable efforts to provide accurate information; however, manufacturers may modify ingredients, formulations, labels, packaging, warnings, or instructions.
Users should review the actual product label and manufacturer instructions before using any product.
10. RETURN AND REFUND POLICY
Due to health, safety, quality assurance, and regulatory considerations, Restore Spine & Wellness maintains a No Return Policy on supplements, products, and testing purchased through our office unless otherwise expressly stated in writing.
Supplements, test kits, and similar items cannot generally be returned once purchased.
We encourage patients and customers to ask questions before purchasing a supplement, product, or test to help determine whether the purchase is appropriate for their needs.
This policy does not limit any rights that cannot legally be waived under applicable law.
11. MEMBERSHIP AND ONLINE CONTENT
Restore Spine & Wellness may offer patient or healthcare-provider membership areas containing educational materials, recipes, nutritional information, lifestyle resources, videos, supplement information, professional information, or other content.
Certain membership areas may require payment.
By purchasing a membership, you agree to the pricing, billing frequency, cancellation terms, and other conditions presented when you enroll.
Unless otherwise stated at enrollment, membership access is intended solely for the individual account holder.
You may not share login credentials or provide unauthorized individuals with access to restricted membership materials.
Restore Spine & Wellness may suspend or terminate membership access when an account is used fraudulently, shared without authorization, used to distribute protected content, or otherwise used in violation of these Terms.
12. RECURRING MEMBERSHIP PAYMENTS
If you enroll in a recurring paid membership, you authorize the applicable payment processor to charge the payment method you provide according to the billing frequency disclosed at enrollment.
Recurring charges will continue until the membership is canceled in accordance with the cancellation procedure provided through the applicable membership or payment platform.
Prices may change from time to time. When required, notice of material pricing changes will be provided before the new price takes effect.
13. PAYMENT PROCESSING
Payments made through the website may be processed by third-party payment processors.
Restore Spine & Wellness does not necessarily directly store complete payment-card information submitted through third-party payment systems.
Your use of a third-party payment service may also be governed by that provider's terms and privacy policy.
14. INTELLECTUAL PROPERTY
Unless otherwise indicated, content appearing on the Restore Spine & Wellness website is owned by, licensed to, or used with permission by Restore Spine & Wellness.
This may include:
Logos;
Business names;
Graphics;
Photographs;
Videos;
Educational handouts;
Articles;
Presentations;
Course materials;
Membership materials;
Downloadable resources;
Website designs; and
Other original content.
Content may be viewed and used for personal, non-commercial purposes unless otherwise stated.
You may not reproduce, republish, distribute, sell, modify, publicly display, commercially exploit, or create derivative works from protected Restore Spine & Wellness content without prior written permission.
15. PROFESSIONAL/PROVIDER CONTENT
Certain website materials may be designated specifically for chiropractors, physicians, nurse practitioners, or other healthcare professionals.
Professional content is intended for appropriately qualified users and should be interpreted within the user's professional scope of practice, training, licensure requirements, and applicable laws.
Access to professional educational information does not create a supervisory, consulting, employment, or professional relationship between Restore Spine & Wellness and the user.
16. ACCEPTABLE USE
You agree not to use this website to:
Violate any applicable law;
Attempt to gain unauthorized access to another person's account;
Interfere with website security or functionality;
Upload malicious software or harmful code;
Collect information about other users without authorization;
Impersonate another individual;
Copy or distribute protected membership content without permission;
Use automated systems to improperly scrape or reproduce website content; or
Use the website in a manner that could damage Restore Spine & Wellness or interfere with another person's use of the website.
We reserve the right to restrict or terminate access for conduct that violates these Terms.
17. THIRD-PARTY LINKS AND SERVICES
Our website may link to third-party websites or services, including laboratories, scheduling providers, payment processors, social media platforms, product manufacturers, educational resources, and other organizations.
Third-party websites operate independently from Restore Spine & Wellness.
We do not control and are not responsible for the content, availability, security, privacy practices, representations, products, or services of third-party websites.
A link to a third-party website does not necessarily constitute an endorsement of all information, products, or services offered by that party.
18. WEBSITE ACCURACY
Restore Spine & Wellness makes reasonable efforts to provide accurate and useful information.
However, health information, scientific research, product information, pricing, regulations, and clinical recommendations can change.
We do not warrant that all website content will always be complete, current, accurate, or error-free.
Restore Spine & Wellness reserves the right to correct errors and update, modify, or remove website content at any time.
19. WEBSITE AVAILABILITY
We do not guarantee uninterrupted access to our website, patient or provider membership areas, or other online services.
Website access may occasionally be interrupted due to maintenance, technical issues, security concerns, software updates, internet outages, or circumstances outside our control.
20. PRIVACY
Your use of the website is also subject to the Restore Spine & Wellness Privacy Policy.
Information that constitutes Protected Health Information may additionally be governed by Restore Spine & Wellness's Notice of Privacy Practices and applicable federal and Wisconsin healthcare privacy laws.
Please avoid transmitting sensitive medical information through ordinary email, public social media, or general website forms unless instructed to do so through an appropriate secure method.
21. COMMUNICATIONS
When you voluntarily provide your contact information, Restore Spine & Wellness may communicate with you regarding appointment requests, services, transactions, account activity, educational information, or other matters permitted by applicable law.
Marketing email or text-message communications will be subject to applicable consent and opt-out requirements.
You are responsible for maintaining accurate contact information.
22. DISCLAIMER OF WARRANTIES
To the extent permitted by applicable law, this website and its general informational content are provided on an “as is” and “as available” basis.
Restore Spine & Wellness makes no guarantee that website content will be uninterrupted, error-free, or appropriate for every person's individual health circumstances.
Nothing in these Terms is intended to disclaim professional obligations that cannot lawfully be waived.
23. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Restore Spine & Wellness and its owners, employees, providers, contractors, and affiliates will not be liable for indirect, incidental, special, consequential, or similar damages resulting solely from the use of, or inability to use, this website or its general educational content.
This provision does not exclude or limit liability where such limitation is prohibited by law and does not alter any professional duties that Restore Spine & Wellness or its licensed healthcare providers owe to established patients under applicable law.
24. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold Restore Spine & Wellness harmless from claims, damages, losses, or expenses arising from your unlawful use of the website, violation of these Terms, infringement of another person's rights, or unauthorized distribution or misuse of protected website content.
25. GOVERNING LAW
These Terms will be governed by the laws of the State of Wisconsin, without regard to conflict-of-law principles.
To the extent permitted by applicable law, disputes concerning use of this website will be subject to the jurisdiction of the appropriate state or federal courts located in Wisconsin.
Nothing in this provision limits rights or remedies that cannot legally be waived.
26. CHANGES TO THESE TERMS
Restore Spine & Wellness may modify these Terms periodically to reflect changes on our website, services, business practices, technology, or applicable law.
Updated Terms will be posted on this website with a revised “Last Updated” date.
Continued use of the website after revised Terms become effective constitutes acceptance of those Terms to the extent permitted by law.
27. SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
28. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any additional terms presented for particular online services, constitute the agreement between you and Restore Spine & Wellness concerning use of this website.
These Terms do not replace patient-specific treatment agreements, informed consent forms, financial policies, HIPAA notices, or other agreements entered into in connection with healthcare services.
29. CONTACT INFORMATION
Questions concerning these Terms and Conditions may be directed to:
Restore Spine & Wellness
Website: restorespineandwellness.com
Email: mequon@restorespineandwellness.com
Phone: (262) 478-9104
Thiensville Location
122 Green Bay Road, Suite 100
Thiensville, WI 53092
West Bend Location
1006 S. Main Street
West Bend, WI 53095
Effective Date: October 7, 2026
Last Updated: October 7, 2026